Privacy Policy

We collect information you provide when you register, book a delivery, or contact us—such as name, phone number, email, and pickup/drop addresses. We also collect device and location data when you use our app or website to provide and improve our services.

We use your information to facilitate bookings, connect you with drivers, process payments, send updates and support, and improve our platform. We may use aggregated data for analytics and to enhance safety and quality of service.

We share information with driver partners necessary to complete your delivery. We may share data with service providers who assist our operations (e.g. payments, cloud hosting) under strict agreements. We do not sell your personal information to third parties.

We use industry-standard measures to protect your data, including encryption and access controls. Despite our efforts, no method of transmission or storage is 100% secure; we encourage you to use strong passwords and keep your account details safe.

You may access, correct, or delete your personal information through your account settings or by contacting us. You may also object to or restrict certain processing where applicable law allows. We will respond to requests in accordance with applicable data protection laws.

We use cookies and similar technologies to operate our website, remember your preferences, and analyse usage. You can manage cookie settings in your browser.

We may update this privacy policy from time to time. We will notify you of material changes via the app, email, or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact us at privacy@liftngo.com or through the contact options on our website. Liftngo is committed to handling your data responsibly and in line with applicable laws.